As I'm moving out of Kingston soon, I recently had to "Call Bell".

• I picked up the phone and dialed 310-2355 (310-BELL).  I'm jealous.  Why can't I get a number like that?  Why does everyone have to dial 613 before MY number?
• Emily told me to tell her what I wanted.  "Cancel my phone line," I said.  "Cancel your phone services?" she asks. "Yup."  I'm told to punch in my 10-digit number... which I do, and my call is promptly forwarded.
• Speaking to an actual person now, the customer service rep asks me my 10 digit phone number again.  Way to go...  She sounds like a female Russel Peters in full swing Indian accent.
• The phone service was quickly cancelled for May 1st.  Gave her my Sympatico account name and email address as well, and my DSL service will be cancelled.
• No, I don't want a cell phone.
• Yes, I know I'm a loyal customer and I get to pay you more money in the future for more services.  Yay.  Bell One Bill.  Yay, free cell phone calling to other Bell customers.  Shame I won't get that!
• Took the phone line redirection service for $14-15 off.  Guess people won't be reaching me at this number after May 1st. =)
• Yes, I'm perfectly happy with the service you gave me today.  Scale from 1 to 10?  What?  8 is "fast"?  Shouldn't 5 be fast?  Isn't that to be expected?  Mark inflation clearly happens everywhere in Canada - not just in our schools.

Total call time, as per my phone when I hung up: 6 minutes, 55 seconds.  I'm impressed.