VMware products may not install on Windows hosts if the installer detects certain other VMware products on the computer.

Sometimes registry keys that should be removed during uninstallation of a product are left behind. This can happen if, for example, the host computer hangs or resets while you are uninstalling the previous product. When the installer finds these registry keys, it interprets their presence as an indication that the previous product is still installed.

If the uninstaller is still available, reboot and run it again. Be sure to run it when you are logged on as a member of the Administrators group.

If the uninstaller is not available, or if it does not run successfully, you can clean up after an incomplete uninstall on a Windows host by downloading and running VMware_Install_Cleaner.exe attached below. Be sure to run it when you are logged on as a member of the Administrators group.

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