Problem

A user reported that her Inbox was now in her Deleted Items.  A fully patched Windows XP SP2 client running Outlook 2003 SP2 with latest patches, connected to an Exchange 2003 SP2 box with latest patches.  I took a screenshot.  (Removed personal information, of course...)

Symptoms

The user reported seeing two Inboxes in her system.  The user then deleted one "copy" of her Inbox, and at next start up... the Inbox materialized ONLY in her Deleted items, with no way to move it out.  I was shown this, and while I don't have a screenshot, I can confirm that this does happen.

One copy of the Inbox seemed to be ghosted - showing items from "Last Week", etc... and new content only arrived at the newer/more recent looking Inbox.

As you can see, new mail continues to arrive there! Directly into Deleted Items.  Nice way to keep Exchange storage space usage at a minimum, assuming my "Empty Deleted Items at Exit" were checked off =).

Workaround

I did some searching, and got two sites:
http://www.pcreview.co.uk/forums/thread-2533733.php
http://groups.yahoo.com/group/outlook-users/message/31989?threaded=1&var=1&p=5

I might consider investigating further, but due to the nature of the problem, I'm going manually dump the data out into a PST file, nuke the Exchange mailbox and recreate.  It's a faster "solution"/workaround to the problem.